AFG Offshore Loan Processing, Built Around Suite360

We run files inside AFG Suite360 as AFG designed it: BrokerEngine Plus pipeline first, SMART research with structured filter discipline, BID Statement built live, four green ticks before ApplyOnline.
Melbourne CBD
Scale your firm without losing control, compliance, or quality

10th House helps Melbourne CBD–based accounting firms, mortgage brokers, and financial planning practices build dedicated offshore teams under an Australian-governed, security-first delivery model.

This is not transactional outsourcing.

This is long-term capacity built for firms scaling in 2026 and beyond.

kountex-blog-details-tick-mark
Australian-registered & governed
kountex-blog-details-tick-mark
Dedicated full-time offshore resources
kountex-blog-details-tick-mark
Compliance-led, audit-ready processes
kountex-blog-details-tick-mark
Designed for serious growth firms
Why Melbourne CBD Firms Are
Re Thinking Traditional Outsourcing

Operating in Melbourne CBD means operating at the sharp end of cost pressure, compliance scrutiny, and talent shortages.

Local hiring is expensive.
Traditional offshore models are cheap, but risky.

Most outsourcing providers focus on cost arbitrage.
10th House is built for control, continuity, and compliance, the things Melbourne CBD firms actually care about.

Bookkeeping
Financials
Returns

Why AFG brokers come to 10th House

AFG Suite360 is the most operationally distinctive aggregator platform in Australia, with five integrated apps spanning CRM, research, analytics, training, and support. The risk for an AFG broker engaging an offshore provider is that the provider learns BrokerEngine Plus on the job and ignores SMART, Analytics, Learn, and Help entirely. We treat all five as one operating system.
Four reasons we are different >

Let's collaborate
Let's collaborate
Icon

Platform native operating

We operate inside AFG Suite360 on day one, with no learning curve on the broker’s files. No bridging tools, no shadow spreadsheets, no parallel trackers.

Icon

Framework backed compliance

Our delivery is governed by two written documents per aggregator: the AFG Loan Processing Framework and the AFG Suite360 Operating Procedures. Both available to the broker.

Icon

Aggregator specific KPIs

We publish a monthly performance scorecard built around the metrics that matter inside AFG Suite360, not generic offshore KPIs that miss what the platform is actually optimising for.

Icon

Senior reviewer on every file

Maker, Checker, Approver applied as discipline. Two independent sets of eyes before lodgement, with the senior reviewer focused on judgment heavy items: servicing accuracy, BID coherence, lender policy alignment.

Why AFG brokers come to 10th House
Platform native operating

We operate inside AFG Suite360 on day one, with no learning curve on the broker’s files. No bridging tools, no shadow spreadsheets, no parallel trackers.

Framework backed compliance

Our delivery is governed by two written documents per aggregator: the AFG Loan Processing Framework and the AFG Suite360 Operating Procedures. Both available to the broker.

Aggregator specific KPIs

We publish a monthly performance scorecard built around the metrics that matter inside AFG Suite360, not generic offshore KPIs that miss what the platform is actually optimising for.

Senior reviewer on every file

Maker, Checker, Approver applied as discipline. Two independent sets of eyes before lodgement, with the senior reviewer focused on judgment heavy items: servicing accuracy, BID coherence, lender policy alignment.

Built for Firms Planning Growth in 2026

About

Our internal objective is clear:

build and place 100+ dedicated offshore resources in 2026 across accounting, mortgage broking, and financial planning firms.

Teams are stable

Quality is consistent

Governance is non-negotiable

If your firm is planning to grow, not just survive, this model was built for you.

The 12 Stage Workflow We Run Inside Suite360

Every file moves through a structured, event-driven pipeline with defined outputs and compliance checkpoints.

Lead
Fact Find
Docs In
Compliance
Servicing
BID
Ready
Lodged
Approval
Settled

Lead

Initial deal created inside BrokerEngine Plus with pipeline tracking.

If a file is not on the pipeline, it does not exist. No spreadsheets. No shadow tracking.
PAGE SECTION: 04. WHAT WE OPERATE INSIDE AFG SUITE360

What we operate inside AFG Suite360

Our team works natively across every core module of AFG Suite360, with no bridging tools or adapter layers. Below are the modules we run as part of standard delivery:

Module
What it does
BrokerEngine Plus
Home of Contact and Deal records. Visual pipeline, status driven workflows, native compliance tools.
SMART
AFG’s research and product comparison engine with lender filters, calculators, scenarios.
Analytics
Performance reporting, productivity insights, conversion analytics, peer benchmarking.
Learn
AFG’s training and accreditation environment with CPD tracking and lender accreditation modules.
Help
AFG support, knowledge base, and ticketing for technical and lender related queries.
Compliance Module
BID workflow and NCCP evidence capture inside BrokerEngine Plus.
Online Fact Find
Client side data entry portal, automatically mapped into the deal.
Doc Request
Dynamic document upload requests with outstanding item tracking and reminders.
BID Statement
Compliance recommendation document, signed and stored inside BrokerEngine Plus.
ApplyOnline Push
Direct lodgement to NextGen ApplyOnline with single click submission and validation.
client reviews
Experience you can trust, service you’ll recommend
Kountex-service-two-icon
kountex-home-one-slider-icon
kountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-icon
“What stood out with 10th House was their ability to understand our business before suggesting any solutions. Their advisory-led approach brought clarity to areas we had been struggling with for years. The structure they helped us put in place has materially improved how we operate and scale.”
Nisha Devish
CPA
kountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-icon
“10th House doesn’t operate like a typical services firm. They think like partners. Their focus on operating models, governance, and execution discipline helped us move from reactive management to predictable performance.”
Mira Castell
Financial Planner
kountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-iconkountex-pricing-two-icon
“As we expanded our operations across borders, maintaining control and consistency was a major concern. The team at 10th House helped us design systems and governance that allowed us to scale with confidence, without increasing leadership overhead.”
Darius Finch
Mortgage Broker
kountex-home-one-icon
kountex-home-one-icon

Proven experience. Service that earns your trust

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Offshore Accounting Teams for Melbourne CBD Practices

Offshore accounting teams Melbourne CBD, dedicated offshore accountants Australia, Australian-governed bookkeeping services

kountex-blog-details-tick-mark
Bookkeeping & BAS support
kountex-blog-details-tick-mark
SMSF administration & processing
kountex-blog-details-tick-mark
Tax preparation support
kountex-blog-details-tick-mark
Workpapers & management accounting assistance
Offshore Mortgage Processing for Melbourne CBD Brokers

Offshore mortgage processing Melbourne, dedicated mortgage broker offshore staff, compliant mortgage outsourcing Australia

kountex-blog-details-tick-mark
End-to-end loan processing support
kountex-blog-details-tick-mark
CRM & pipeline management
kountex-blog-details-tick-mark
Lender follow-ups and documentation checks
kountex-blog-details-tick-mark
Compliance and submission support
Offshore Financial Planning & Paraplanning Support

Offshore paraplanners Australia, financial planning offshore support Melbourne, compliant paraplanning teams

kountex-blog-details-tick-mark
Paraplanning & SoA preparation assistance
kountex-blog-details-tick-mark
Research, modelling & CRM administration
kountex-blog-details-tick-mark
Ongoing advice support workflows

Book a Confidential Strategy Call

Let's collaborate
Let's collaborate
Frequently asked questions

Insightful answers to all your key questions

1. Is 10th House an Australian company?
2. Are the offshore staff dedicated to our firm?
3. How is data security handled?
4. Is this suitable for small Melbourne CBD firms?
5. How does this compare to Philippines-based outsourcing?
6. Can this scale as our firm grows?
7. What is the onboarding process like?
8. Do you support accounting, mortgage, and financial planning firms?